Here are the short video links to the presentation by Chezare Warren. (Note the AV booth turned off the camera when small group discussion occurred, so that is why there are so many. Please note the camera is also unfocused for the first couple minutes of Part 5, but then it is focused):

IPE req training part 1

IPE req training part 2

IPE req training part 3

IPE req training part 4

IPE req training part 5

IPE req training part 6

IPE req training part 7

And here is Chezare’s PowerPoint:

MIA Tour Guide & Docent Empathy Workshop

Here are the five scenarios from Mia discussed during the first part of the training:

Scenarios for Chezare Warren training 2020(1)

Feedback forms:

If you attended either the session on March 5 or 7, we would love to have your feedback!

Feedback from those who attended

If you were unable to attend the sessions, you may complete this online form to satisfy the training requirement:

Online completion of Spring 2020 training and feedback