Programs

Tour Break: Winter Solstice December Cross Currents 11.17.22

Here is the recording of the training for the December 2022 Cross Currents public tour, Winter Solstice:

Tour Break: Winter Solstice December Cross Currents

Here is the chat:

Chat for December Cross Currents

Here are the presentation slides, with the resources:

Tour Break_ Winter Solstice Cross Currents

And here are the best practices for engagement from guides who have given multiple Cross Currents tours, and some information and reminders about the tour format:

Best Practices for Cross Currents tours

 

Form letters and lead guide checklists for adult tours (11.1.22)

Recording of Brown Bag session on 11.1.22, lead guide responsibilities:

Adult Guide lead guide responsibilities

Slides for Adult lead guide responsibilities:

Lead guide for Adult Tours

Tour contact letter:

Form letter to send adult tour contacts (rev 11.03.22)

Lead Guide Checklist:

Lead Guide Checklist for Adult Tours (rev. 11.03.22)

Map with tour route starting points:

Starting areas for routes of topic tours

 

Group Tour Guidelines:

English: LIN221358 Update Guided Tour Guidelines_FINAL

All 4 languages (Somali, Hmong, Spanish, and English):

Combined Guided Group Guidelines

StaffSavvy Training resource page

Welcome to our Resource Page for StaffSavvy, our tour scheduling system. As we continue to train on this system, we will post materials on this resource page.

Here is a link to the slides from our Info Sessions in November 2023:

Training 11.17.23 StaffSavvy session

Here is a link to the video for our refresher on Sept. 20, 2022:

StaffSavvy refresher 09.20.22

Here is a link to the slides:

Training 09.20.22 StaffSavvy session

 

Here is a direct link to StaffSavvy:

StaffSavvy

Here is the recording for our introduction on May 26, 2022, to the new scheduling system, StaffSavvy:

Introduction to tour assignments in StaffSavvy

Here is the chat file:

StaffSavvy chat 05.26.22

Here are the slides:

Training 5.26.22 StaffSavvy session

The three videos we sent out to introduce the system are here:

Video 1: Introduction and changing your password

Video 2: Updating your photo and profile

Video 3: How to do a checkout or leave request

To send a group message to multiple guides in StaffSavvy, go to My Account/My Messages, then select “Send a New Message” in the top menu bar. In the “To” line, you can enter multiple guide names. Click on “Send Message” to send the message. If you are uncertain if all guides in your tour assignment are using StaffSavvy messaging, you can use email addresses provided in the guide rosters.